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Terms & Conditions
Welcome to Crafty Little Teacher. We hope you get everything you need out of using our shop and if you have any questions, comments or queries we are always happy to hear from customers so feel free to contact us using the information below:

Email: craftylittleteacher@gmail.com

By continuing to read, browse and use our website you are agreeing to comply with our Terms & Conditions policy as set out below which, along with our Privacy Policy, govern our relationship with you in relation to our website. When we refer to ‘us’, ‘our’ or ‘we’ we refer to, the owner of the website whose registered premises are listed below, along with Crafty Little Teacher.

Terms & Conditions may change over time due to changing aspects of the website, costs, couriers, suppliers, legislation etc. We reserve the right to modify, change, add or remove items listed in our Terms & Conditions at any time in order to ensure our relationship with you, the website user, is able to function smoothly.

We promise to try to supply correct and up to date information in these Terms & Conditions in so far as that is possible. However, neither we, nor any third party, provide any guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. Please acknowledge that information may contain inaccuracies or errors and accept that we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Set out below are the Terms & Conditions, we ask that you read them carefully before using our website.

Products
1.1 Product Descriptions
Product descriptions are regularly updated to ensure that any information we are aware of that is pertinent to the product in question is displayed clearly. However, the product description content is for your general use and information only; it is subject to change without notice. Also, neither we nor any third party provides any warranty or guarantee as to the accuracy, performance, completeness or suitability of the information provided in the descriptions. If you want to know more details about a product than are in the description, please don’t hesitate to get in touch directly.

1.2 Product Availability
We endeavour to ensure that our stock figures are regularly updated and are correct. If we are unable to supply an item as it is out of stock we will contact you to let you know and discuss options from there. There are three possible options in this situation: we can credit you in a credit voucher or refund you for the out of stock item, we can send other products to the same value as the out of stock item or we can send the items on to you when we receive more stock. If we are unable to contact you we will automatically refund you for the item(s).

1.3 Product Pricing
1.3.1 Our products are priced competitively to ensure you, our customers, get the best price we can offer. Our prices are in pounds (£) sterling. We are not VAT registered and therefore do not charge value added tax (‘VAT’). Product prices change occasionally due to price changes from our suppliers and promotional discounts or bulk order discounts can be changed or removed at any time.

1.3.2 Although we attempt to ensure that all prices on the website are correct, errors may occur. If the price is less, we will automatically refund the price difference. If the price is more, we will honour the advertised and/or agreed price.

Ordering
2.1 Website Orders
2.1.1 Orders placed on the website can either be done as a ‘Guest’ or by registering an account. If you register an account your order history will be visible in the ‘My Account’ section of the site and you will also be able to use this part of the site to initiate returns. Please read our Privacy Policy for further details.

2.1.2 When placing an order please ensure you have read these ‘Terms & Conditions’ before agreeing to them as they, along with your order, create a contract of sale between you, the customer, and us, Crafty Little Teacher.

2.1.3 Once your order has been placed on our website you will receive an email to confirm that we have received the order. You will then receive another email informing you when your item has been ‘Shipped’. Once your items have been made and shipped we are unable to make any changes to the order.

2.1.4 Your website order will be shipped to the address designated as your ‘Shipping Address’. We are not responsible for items that arrive at the wrong address due to errors in the ‘Shipping Address’, please ensure that your shipping address is correct before confirming your order.

2.2 Telephone Orders
2.2.1 We do not take orders by telephone, please place your order via the website.

2.3 Email Orders
2.3.1 In some circumstances we are able to take orders via email. Any information sent through via email will be treated in line with our Privacy Policy. We will send an invoice over to you for your email order which will require confirmation, in writing, that the order information is correct and payment is received before your order can be dispatched.

2.4 Order Delays
2.4.1 An order may be delayed for the following reasons. We cannot take responsibility for any knock-on effect these delays may have so please be aware that delays may occur:
(a) Stock shortage
(b) Item manufacturing issues
(c) Adverse weather conditions
(d) Courier collection error (see Delivery Information for further information on delivery)
(e) Unforeseen staff illness

2.5 Payment
2.5.1 Payment can be made by:
(c) Stripe card payments for all MadeMe orders

2.5.2 Payments over the phone are not accepted

2.5.3 Payment must be paid in full, in advance of goods being dispatched.

2.6 International Orders
2.6.1 Currently we accept international order for shipment within the UK and not for international shipment.

Website Use
3.1. Our website contains material which is owned or licensed to use. This material includes but is not limited to; the design, layout, look, appearance, graphics, product photography and product images. Reproduction is prohibited without express permission from Crafty Little Teacher.

3.2. Unauthorised use of this website may give rise to claim for damages and/or be a criminal offence.

3.3. This website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) nor do we have any responsibility for the content of linked website(s).

3.4. Your use of this website, or any of the information featured in this website, is entirely at your own risk, for which we, Crafty Little Teacher, shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4. Refunds and Returns: Please see our Refunds and Returns Policy for further information.