Hand carved walking sticks / Ceremonial staff – Indiv.Priced

At Arantukma, I am committed to protecting your personal information. This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through this site.
1. Personal Information I Collect
To fulfil your order, you provide me with certain information that you authorized this site to provide to me. This includes:
• Name, Delivery address, Email address, Order details of the items you purchased.
If you contact me directly (via messaging or email), you may also provide me with additional personal information.
2. Why I Need Your Information and How I Use It
I rely on a legal basis to collect, use, and share your information, including:
• As needed to provide my services, such as when I use your information to fulfil your order, settle a dispute, or provide customer support.
• When you have provided your affirmative consent, which you may revoke at any time (such as signing up for my shop newsletter).
• If necessary to comply with a legal obligation or court order, or in connection with a legal claim (such as retaining tax records of sales).
• For my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to comply with my obligations under the Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Marketplaces: I share information with this site as necessary to provide you with my services and comply with my obligations under their respective policies.
• Service Providers: I engage trusted third-party providers to perform functions and provide services to my shop, such as delivery companies (e.g., Royal Mail or courier services). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations (such as keeping financial records for HMRC/tax purposes for 6 years), resolve disputes, and enforce my agreements.
5. Your Rights
If you reside in certain territories, including the EU and the UK, you have a number of rights in relation to your personal information:
• Access: You may have the right to access and receive a copy of the personal information I hold about you.
• Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Except for exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
• Object: You can object to (a) my processing of some of your information based on my legitimate interests and (b) receiving marketing messages from me after providing your express consent.
• Complain: If you reside in the EU or UK and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority (such as the Information Commissioner's Office - ICO in the UK).
6. How to Contact Me
For the purposes of EU and UK data protection law, I, Marco van Dyk, am the data controller of your personal information. If you have any questions or concerns, you may contact me via:
• Email: arantukma@gmail.com