Christmas wishes and star gonk mug

Terms and Conditions – Little love Gift Boxes

Welcome to our little world of love – filled Gifting. By placing an order with us, you agree to the following terms and conditions.
1) Products & Custom Orders
Each gift box is carefully curated and may include handmade or personalised items. Because of this, slight variations in colour, packaging, or contents may occur. For custom orders, please ensure all details (names, messages, dates, etc.) are correct before confirming your purchase.
2) Pricing & Payment
All prices are listed in GBP (£) and must be paid in full at checkout. We reserve the right to update prices at any time without prior notice.
3) Processing Time
Orders are Typically prepared within 2 -4 business days. Custom or bulk orders may take longer – we’ll always communicate timelines clearly.
4) Shipping & Delivery
We aim to dispatch all orders on time, but delivery times may vary depending on the courier and location. We are not responsible for delays caused by postal services or incorrect shipping details provided at checkout.
5) Returns and Refunds
Due to the personalised and intimate nature of our gift boxes, we do not except returns or exchanges.
However, if your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we’ll make it right.
6) Cancellations
Orders may only be cancelled within 24 hours of purchase. Once production has started, cancellations are no longer possible.
7) Allergies & Sensitivities
Some boxes may include food, skincare, or scented items. Please review product descriptions carefully. We are not liable for allergic reactions.

8) Age restrictions (18+)
Some of our gift boxes may contain intimate or adult themed items. By purchasing from us, you confirm that you are at least 18 years old.
We reserve the right to refuse or cancel any orders if we believe this condition is not met.
9) Product availability & substitutions
In rare event that an item included in your gift box is unavailable, we reserve the right to substitute it with a similar item of equal or greater value.
We always aim to maintain the same aesthetic, quality, and overall feel of your box.
10) No resale
Our gift boxes are created for personal use and gifting purposes only. They may not be resold, reproduced, or used for commercial purposes without our written permission.
11) Lost, Stolen or delayed Parcels
Once your order has been dispatched, it becomes the responsibility of the shipping provider. We are not liable for parcels that are lost, stolen, or delayed in transit. If your parcel is missing, we recommend contacting the courier directly. However, we will always do our best to assist you in resolving the issue.
12) Limitation of Liability
To the fullest extent permitted by law, our liability is limited to the value of the product purchased. We are not responsible for any indirect or consequential losses.
13) Intellectual Property
All designs, branding, and content belong to us and may not be copied or reused without permission.
14) Contact us
If you have any questions, special requests, or concerns, feel free to reach out – we’re always happy to help make your gift extra special.
Thank you for supporting our small business and spreading love, one box at a time.